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Five reasons why not "just ride it out" in the hospitality industry.

Category: Marketing

        Five reasons why restaurants should not "just ride it out". Make moves now to prepare your recovery path.   1. Time is no longer an obstacle. Take your time ...

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How to Create Areas and Table Maps

Category: Restaurant Setup

Note: if you already have a plan of your restaurant or area, place it near you and start. Step 1. Click on the "Floor Plan" tab in the Admin Panel.   ResEasy organizes tables in defined "seating areas...

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How to add a phone-in reservation into ResEasy?

Category: FOH Operations

Step 1. Tap on the "New Reservation" button on the lower right side of the screen.   Step 2. Pick the group size   Step 3. Pick the date   Step 4. Select time slot. Step 4.1. Booking duration. By d...

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How to add the online reservation or waitlist widget to your website

Category: Restaurant Setup

ResEasy allows you to set up website widgets in seconds with a simple html code that you can copy and paste into your website.  Look for other articles that explain how to add the widget to other webs...

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ResEasy - Just The Basics

Category: Marketing

Posted on July 23, 2020  To read this email in your browser, click here.           ResoSolutions is pleas...

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List of variables for custom text messages

Category: Restaurant Setup

Reservation messages {Restaurant} - restaurant's name {ReservationTime} - reservation time in the following format: hh:mm tt {ReservationDateTime} - reservation date and time MMMM dd, yyyy hh:mm tt {...

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How to add severs.

Category: FOH Operations

Go to your Main Screen and click on the Server management icon, then click on the Bow tie icon in the upper right corner to add a server.​ Type new server's name. No need for email address or phot...

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How To Set Up Floor Rules

Category: Restaurant Setup

Floor rules allow you to adjust how you would like the tables to be assigned during reservation process. To adjust Floor rules, go to Admin panel -> Settings -> Floor rules.​ 1. Table capaci...

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Send and receive SMS from your restaurant - Android phone app

Category: FOH Operations

1. In order to activate this feature, go to: Android communications sms-app   and download the app first. You will need an android phone with version 8.1 or greater. 2. Go to Google Play to get the ...

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How to seat a new walk-in party

Category: FOH Operations

How To Seat A Walk-in Party Where: (1) there are multiple areas, (2) there are events that day, (3) you want to collect guest info and (4) there may be a pending wait-list. 1. Go to table view and cli...

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How to respond to a text message from a guest.

Category: FOH Operations

1. Find a reservation you want to send a message to. Pro Tip: Text messaging will only work if the guest has a mobile number in their profile. Go to the reservations tab and look for message notice in...

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How to add hosts and managers to your restaurant

Category: Restaurant Setup

In ResEasy, there are four user roles who can manage the restaurant: Owner – Can do everything in the system. Manager – Can't delete owner or restaurant. Can add restaurants. Host – Can't manage rest...

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