How to seat a new walk-in party where: (1) there are multiple areas, (2) there are events that day, (3) you want to collect guest info and (4) there may be a pending wait-list.

Category: FOH Operations

1. Go to table view and click on "+" button in the top-right of the screen. Go to the table view and click on "+" button in the top-right of the screen. Select "Walk-in or Wait-list". Select the num...

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How to respond to a text message from a guest.

Category: FOH Operations

1. Find a reservation you want to send a message to. Pro Tip: Text messaging will only work if the guest has a mobile number in their profile. Go to the reservations tab and look for message notice in...

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List of variables for custom text messages

Category: Restaurant Setup

Reservation messages {Restaurant} - restaurant's name {ReservationTime} - reservation time in the following format: hh:mm tt {ReservationDateTime} - reservation date and time MMMM dd, yyyy hh:mm tt {...

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ResEasy - Just The Basics

Category: Marketing

Posted on July 23, 2020  To read this email in your browser, click here.   ResEasy - The Basics        ...

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Five reasons why not "just ride it out" in the hospitality industry.

Category: Marketing

        Five reasons why restaurants should not "just ride it out". Make moves now to prepare your recovery path.   1. Time is no longer an obstacle. Take your time ...

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How to add hosts and managers to your restaurant

Category: Restaurant Setup

In ResEasy, there are four user roles who can manage the restaurant: Owner – Can do everything in the system. Manager – Can't delete owner or restaurant. Can add restaurants. Host – Can't manage rest...

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